If you need to cancel a shipment that you have created, follow these instructions:
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Send an email to support [studentsupport@eshipglobal.com], requesting cancellation.
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The email should provide the order number of the shipment and also reason for cancellation.
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Please do not give out your credit card details in the email.
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If the University has processed your shipment but has not shipped out your documents, we will refund the amount, after confirmation from the University.
- Processing the refund might take anywhere between 1 to 2 weeks from the date of the cancellation request.
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